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I tried lowering the transmission rate with no success so I converted the postscript file to a tiff file and sent it with exactly the same ("No response to MPS or EOP") result but when I use efax to send to that very same fax machine it works no problem - so the problem is with Hylafax. efax is a simple little program but it works! - why is a sophisticated program like Hylafax having problems? Regards, Phil. Philip Rhoades Pricom Pty Limited (ACN 003 252 275) GPO Box 3411 Sydney NSW 2001 Australia Mobile: +61:0411-185-652 Fax: +61:2:9959-4909 E-mail: philr@mail.austasia.net