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Robert: I have 4.0 pl 2 --my apology When I said I could not view the tiff file, i meant that although the hylafax says --- Mar 08 01:14:32.51: [ 484]: RECV FAX (00000009): recvq/fax00003.tif from 7035286174, route to <unspecified>, 0 pages in 0:30 there is no fax00003.tif in that directory. So basically hylafax seems to receive the fax (when a sender from a fax machine sends, it seems to finish without error) but there is no file stored on the server and i get the error --- Mar 08 01:14:28.02: [ 484]: RECV: 791 total lines, 789 bad lines, 452 consecutive bad lines Mar 08 01:14:28.07: [ 484]: --> [17:+FPS:1,2260,0,0,0] Mar 08 01:14:29.32: [ 484]: --> [6:+FET:2] Mar 08 01:14:29.32: [ 484]: RECV recv EOP (no more pages or documents) Mar 08 01:14:29.32: [ 484]: --> [2:OK] Mar 08 01:14:29.33: [ 484]: RECV: REJECT page quality, 0% good lines (95% required) Where sould i begin to figure this problem out? regards, matt robert a schmied wrote: > matt > > hylafax 4.0 is rather old, can you attempt an upgrade? > > what are you trying to show here (e.g. what is the meaning of > "the th TIF file is non exisitent.")? > > trouble with local client server or trouble sending from > a fax machine to faxmodem controlled by hylafax or something > else? > > > ras > > Matt Kaminer wrote: > > > > running Hylafax 4.0 on a redhat 5.0 server > > > > the fax seems to go through ok on the sender side. this is what i gt on > > the hylafax side. (BTW, the th TIF file is non exisitent.) > > > > RECV: begin page > > Mar 08 01:14:09.21: [ 484]: RECV: send trigger 022 > > Mar 08 01:14:28.02: [ 484]: RECV: 791 total lines, 789 bad lines, 452 > > consecutive bad lines > > Mar 08 01:14:28.07: [ 484]: --> [17:+FPS:1,2260,0,0,0] > > Mar 08 01:14:29.32: [ 484]: --> [6:+FET:2] > > Mar 08 01:14:29.32: [ 484]: RECV recv EOP (no more pages or documents) > > Mar 08 01:14:29.32: [ 484]: --> [2:OK] > > Mar 08 01:14:29.33: [ 484]: RECV: REJECT page quality, 0% good lines (95% > > required) > > Mar 08 01:14:29.33: [ 484]: RECV send RTN (retrain negative) > > Mar 08 01:14:29.33: [ 484]: <-- [9:AT+FPS=2\r] > > Mar 08 01:14:29.57: [ 484]: --> [2:OK] > > Mar 08 01:14:29.57: [ 484]: <-- [7:AT+FDR\r] > > Mar 08 01:14:32.47: [ 484]: --> [7:+FHS:00] > > Mar 08 01:14:32.47: [ 484]: REMOTE HANGUP: Normal and proper end of > > connection > > (code 0)