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Hi, I attach a visual representation of how HylaFAX works, a sketch to show the main components of the software and how they are connected. A picture is worth a thousand words; they are many thousands of words in the HylaFAX documentation and so the picture is very complicated. My objective was to concentrate on the main command and data flows between client and server, and between server and modem(s), to give a new user a broad overview of what happens. But I think I've failed. The picture is a bit of a mess. But I am submitting it for your inspection on the off chance that it may spur someone else with a bit of talent for graphic art to improve it. Cheers, Phil Watkinson, Boston, UK.