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thnx...i'm trying to get my head around reading the logs ;-) in the mean time, i've also learnt my lesson and am going to try a multitech in place of our USR... thanks again David Woolley wrote: > > > Feb 19 16:34:18.94: [ 333]: <-- [7:AT+FDR\r] > > Feb 19 16:34:24.39: [ 333]: --> [7:CONNECT] > > That's almost 5.5 seconds to train the modem. Making a call across > the office PABX it only takes 2.5 seconds. I suspect it has had to > try more than one speed, because of a failure at the highest speed. > > > Feb 19 16:34:24.39: [ 333]: RECV: begin page > > Feb 19 16:34:24.39: [ 333]: RECV: send trigger 022 > > Feb 19 16:34:25.34: [ 333]: RECV: 0 total lines, 0 bad lines, 0 > > consecutive bad lines > > Feb 19 16:34:25.45: [ 333]: --> [14:+FPS:1,4,0,0,0] > > That's a very short time after carrier. My guess is that the line > quality is unusable and the your modem has lost the remote modem's > carrier. > > You should probably check flow control settings, just in case RTS is > being interpreted as RTS rather than host initiated flow control. > > > Feb 19 16:34:30.45: [ 333]: --> [5:ERROR] > > Note the abort is at the start of the high speed transmission of the > actual fax image.