flexfax: Retrain problem

[John Plate <plate@infotek.dk>]

Hi Modem Experts

My Hylafax installation works fine with many fax-machines but I have
problems sending fax to some fax-numbers. I use a ZyXEL Omni
modem. Hylafax error report is copied below.

What happens here?

How can I correct this problem?

Thank you in advance.
John

[...]
Feb 21 13:48:49.65: [ 9247]: MODEM set baud rate: 115200 baud, input flow RTS/CTS, output flow RTS/CTS
Feb 21 13:48:49.65: [ 9247]: MODEM flush i/o
Feb 21 13:48:49.65: [ 9247]: <-- [36:AT&B1&N0&S0S18=1S38.3=1E0V1Q0S0=0H0\r]
Feb 21 13:48:49.81: [ 9247]: --> [2:OK]
Feb 21 13:48:49.81: [ 9247]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
[...]
Feb 21 13:49:10.21: [ 9247]: REMOTE best rate 14400 bit/s
Feb 21 13:49:10.21: [ 9247]: REMOTE max page width 1728 pixels in 215 mm
Feb 21 13:49:10.21: [ 9247]: REMOTE max unlimited page length 
Feb 21 13:49:10.21: [ 9247]: REMOTE best vres 7.7 line/mm
Feb 21 13:49:10.21: [ 9247]: REMOTE best format 2-D MR
Feb 21 13:49:10.21: [ 9247]: REMOTE supports T.30 Annex A, ECM
Feb 21 13:49:10.21: [ 9247]: REMOTE best 10 ms, 5 ms/scanline
Feb 21 13:49:10.21: [ 9247]: USE 14400 bit/s
Feb 21 13:49:10.21: [ 9247]: USE 10 ms, 5 ms/scanline
Feb 21 13:49:10.21: [ 9247]: SEND file "docq/doc137.ps;40"
Feb 21 13:49:10.45: [ 9247]: USE page width 1728 pixels in 215 mm
Feb 21 13:49:10.45: [ 9247]: USE unlimited page length 
Feb 21 13:49:10.45: [ 9247]: USE 3.85 line/mm
Feb 21 13:49:10.45: [ 9247]: USE 2-D MR
Feb 21 13:49:10.45: [ 9247]: <-- [23:AT+FIS=0,5,0,2,1,0,0,2\r]
Feb 21 13:49:10.56: [ 9247]: --> [2:OK]
Feb 21 13:49:10.56: [ 9247]: <-- [7:AT+FDT\r]
Feb 21 13:49:17.66: [ 9247]: --> [20:+FCS:0,5,0,2,1,0,0,3]
Feb 21 13:49:18.10: [ 9247]: --> [7:CONNECT]
Feb 21 13:49:18.10: [ 9247]: SEND begin page
Feb 21 13:49:18.92: [ 9247]: SENT 8769 bytes of data
Feb 21 13:49:18.92: [ 9247]: SEND 2D RTC
Feb 21 13:49:18.92: [ 9247]: SEND end page
Feb 21 13:49:18.92: [ 9247]: SEND send EOP (no more pages or documents)
Feb 21 13:49:30.61: [ 9247]: --> [5:ERROR]
Feb 21 13:49:30.61: [ 9247]: SEND recv RTN (retrain negative)
Feb 21 13:49:30.61: [ 9247]: <-- [7:AT+FDT\r]
Feb 21 13:49:37.49: [ 9247]: --> [20:+FCS:0,5,0,2,1,0,0,3]
Feb 21 13:49:37.94: [ 9247]: --> [7:CONNECT]
Feb 21 13:49:37.94: [ 9247]: SEND begin page
Feb 21 13:49:38.61: [ 9247]: SENT 8769 bytes of data
Feb 21 13:49:38.61: [ 9247]: SEND 2D RTC
Feb 21 13:49:38.61: [ 9247]: SEND end page
Feb 21 13:49:38.61: [ 9247]: SEND send EOP (no more pages or documents)
Feb 21 13:49:50.42: [ 9247]: --> [5:ERROR]
Feb 21 13:49:50.42: [ 9247]: SEND recv RTN (retrain negative)
Feb 21 13:49:50.42: [ 9247]: <-- [7:AT+FDT\r]
Feb 21 13:49:57.33: [ 9247]: --> [20:+FCS:0,5,0,2,1,0,0,3]
Feb 21 13:49:57.77: [ 9247]: --> [7:CONNECT]
Feb 21 13:49:57.77: [ 9247]: SEND begin page
Feb 21 13:49:58.42: [ 9247]: SENT 8769 bytes of data
Feb 21 13:49:58.42: [ 9247]: SEND 2D RTC
Feb 21 13:49:58.42: [ 9247]: SEND end page
Feb 21 13:49:58.42: [ 9247]: SEND send EOP (no more pages or documents)
Feb 21 13:50:10.27: [ 9247]: --> [5:ERROR]
Feb 21 13:50:10.27: [ 9247]: SEND recv RTN (retrain negative)
Feb 21 13:50:10.27: [ 9247]: <-- [7:AT+FKS\r]
Feb 21 13:50:11.69: [ 9247]: --> [7:+FHS:02]
Feb 21 13:50:11.69: [ 9247]: REMOTE HANGUP: Call aborted,  from +FK or <CAN> (code 2)
Feb 21 13:50:11.69: [ 9247]: --> [5:ERROR]
Feb 21 13:50:11.69: [ 9247]: MODEM Command error
Feb 21 13:50:11.69: [ 9247]: SEND: Unable to transmit page (giving up after 3 attempts); Giving up after 3 attempts to send same page "docq/doc137.ps;40", dirnum 0
Feb 21 13:50:11.69: [ 9247]: <-- [5:ATH0\r]
 
-- 
John Plate <plate@infotek.dk>