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> > is this a hylafax problem? > > There are some Hylafax problems, but they normally result in 100% failure > rates. Random failures could be the intended cause of this message, namely > a bad quality phone line. > Sorry, but I'm not charitable on this one. I think it's a Hylafax problem. I've used the same modem (MultiTech 2834ZDX) with both Hylafax and (shudder!!) Microsoft Fax to the same destination, and I never have the multiple delivery problem when faxing with the MS product. > Make sure you are running a current version and a good quality modem. > Neither of which you identified. I think that the MultiTech is generally accepted as 'good'.