Re: flexfax: My hylafax won't send

[Nico Kadel-Garcia <raoul@cirl.meei.harvard.edu>]

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On Fri, 20 Nov 1998 shui@pointsnorth.com wrote:

> Dear all,
> 
> I've installed hylafax v4.0pl1 on Sun running Solaris 2.6.  Receiving fax
> is no problem but I can't fax out.

Go straight to v4.0pl2.

> The phone system is PABX controlled and I need to dial 9 first before
> making any call.  In order to isolate the problem, I totally disabled
> hylafax and got into the fax modem and issued modem command from there.  I
> tried something like 9,14035552255 but still the message keeps telling me
> that line is busy.

You want to modify your "dialrules". There is a modified one
at http://cirl.meei.harvard.edu/hylafax/dialrules.ext.

"Got into the fax modem"? Try using kermit (available from
www.kermit.columbia.edu) and connecting directly to it. Also make sure
the sound is on and *LISTEN* to what happens.

> Later on, I found out from the customer that there is a 2 digit access code
> tied to the fax line that they are using.  How can I accomdate that in my
> faxout?  Suppose the access code is 81, I tried something like:
> 9,14035552255,,,81 but the same "line is busy" is detected.  I know that
> there is no problem with the hylafax installation since I don't have any
> problem faxing out and receiving fax once the whole thing is connected to a
> line not under PABX control.

Modify the dialrules to add the fax-code for outgoing calles.


			Nico Kadel-Garcia
			Senior Engineer, CIRL 
			Mass. Eye and Ear Infirmary
			raoul@cirl.meei.harvard.edu

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