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Hmm. I would be interested in investigating this. Is there any way you could send me the telephone number (Not on the list though) and would they mind if I tried sending a few pages from my modem? I have a different modem (Multi-Tech) and I would be interested to see if this is a modem or a software problem. It seems so repeatable that it doubt it is just line noise. I know the standard answer has just been to revert to Class 1 operation, presumuably because the modem is not doing the right thing in Class 2 and Hylafax would do a better job. However Class 1 requires the s/w to do much more handholding of the protocol than class 2. I should add that I am not an expert with Hylafax, but I am willing to dive into the code if required. Actually I am not sure what I said earlier about RTN was right. Maybe one of the protocol experts can jump in and explain. Looking at the log:- > > > > Nov 04 03:25:11.95: [14694]: SENT 13269 bytes of data > > > > Nov 04 03:25:11.95: [14694]: SEND 1D RTC > > > > Nov 04 03:25:11.95: [14694]: <-- data [9] > > > > Nov 04 03:25:11.95: [14694]: SEND end page > > > > Nov 04 03:25:11.95: [14694]: SEND send MPS (more pages, same document) > > > > Nov 04 03:25:11.95: [14694]: <-- data [2] > > > > Nov 04 03:25:28.27: [14694]: --> [5:ERROR] Presumuably this is the remote saying (through the modem) it got an error. > > > > Nov 04 03:25:28.27: [14694]: SEND recv RTN (retrain negative) Is this Hylafax announcing its intention to *send* an RTN (drop the speed) to the modem? > > > > Nov 04 03:25:28.27: [14694]: <-- [7:AT+FDT\r] Is this Hylafax actually send the RTN is AT commands? > > > > Nov 04 03:25:34.28: [14694]: --> [20:+FCS:0,3,0,2,0,0,0,5] Is this the reply from the modem to the request for an RTN? Anyone know what it means? Is there an error in there that Hylafax should be picking up? Damian -- ______________________________________________________________________ * Damian Ivereigh * || || * Cisco Systems, Inc. * * MIS Printer Admin * .||||. .||||. * Sydney, Australia * * Linux Bigot * ..:||||||:..:||||||:.. * +61 2 8448 7344 * * damian@cisco.com * cisco Systems, Inc. * Fax: +61 2 8448 7228 * *______________________________________________________________________*