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I am having a problem which we had with version 4.0pl0 from BSDi 3.1, after
which I upgraded to 4.0pl2 (with some doing).  Now I'm having the problem
again in 4.0pl2.  I never had the problem when we were on BSDi 2.0, it only
started after we upgraded to 3.1.

The problem is that it does not process the pages.  The faxstat queues show
0:0 pages for every job.  This is intermittent and it will work for several
days, then it gets stuck and I have to kill and restart faxq to get it going
again.  But I need to get it fixed right.

I remember once before I had found some error saying something about not
being able to convert the file to tiff or something, but even with the
servertracing I've enabled now, I don't seem to find that error.  What
servertracing values should I have in the config file and in the hfaxd.conf
(?) file to track down this problem?

Here's what faxstat shows when it's in this state:

root@vtcom3:/var/spool/fax/etc faxstat -sd
HylaFAX scheduler on ns.vantek.net: Running
Modem ttyA13 (+1-999-999-9999): Running and idle

JID  Pri S  Owner Number       Pages Dials     TTS Status
456  127 D   root 9999999       0:0   0:12
457  127 D   root 9999999       0:0   0:12



And here's the log showing everything for the most recent attempt:

Nov  1 21:49:02 vtcom3 HylaFAX[9005]: servertracing = 0x103 (line 11)
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: <--- 220 ns.vantek.net server (HylaFAX
(tm) Version 4.0pl2) ready.
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: command: USER root
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: USER root
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: <--- 230 User root logged in.
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: command: TYPE I
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: TYPE I
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: <--- 200 Type set to Image.
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: command: PORT 127,0,0,1,6,176
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: PORT 127.0.0.1;45062
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: <--- 200 PORT command successful.
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: command: MODE Z
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: MODE Z
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: <--- 200 Mode set to ZIP.
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: command: STOT
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: STOT
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: Filesystem has BSD-style file creation
semantics.
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: <--- 150 FILE: /tmp/doc459.ps (Opening
new data connection).
Nov  1 21:49:02 vtcom3 HylaFAX[9005]: <--- 226 Transfer complete (FILE:
/tmp/doc459.ps).
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JNEW
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 200 New job created: jobid: 457
groupid: 457.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM FROMUSER "System
Administrator"
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 FROMUSER set to "System
Administrator".
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM LASTTIME 000259
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 LASTTIME set to 000259.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM MAXDIALS 12
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 MAXDIALS set to 12.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM MAXTRIES 3
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 MAXTRIES set to 3.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM SCHEDPRI 127
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 SCHEDPRI set to 127.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM DIALSTRING "9999999"
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 DIALSTRING set to "9999999".
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM NOTIFYADDR
"root@ns.vantek.net"
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 NOTIFYADDR set to
"root@ns.vantek.net".
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM VRES 196
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 VRES set to 196.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM PAGEWIDTH 215
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 PAGEWIDTH set to 215.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM PAGELENGTH 279
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 PAGELENGTH set to 279.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM NOTIFY "none"
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 NOTIFY set to "none".
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM PAGECHOP "default"
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 PAGECHOP set to "default".
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM CHOPTHRESHOLD 3
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 CHOPTHRESHOLD set to 3.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM DOCUMENT /tmp/doc459.ps
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 200 Added document /tmp/doc459.ps
as docq/doc459.ps.457.
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: command: JSUBM
Nov  1 21:49:03 vtcom3 HylaFAX[9005]: <--- 200 Job 457 submitted.



Any and all help is much appreciated!!!!  Thanks in advance!

Bruce Sedlacek
Systems Administrator
Vantek / VTservers




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