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I am having a problem which we had with version 4.0pl0 from BSDi 3.1, after which I upgraded to 4.0pl2 (with some doing). Now I'm having the problem again in 4.0pl2. I never had the problem when we were on BSDi 2.0, it only started after we upgraded to 3.1. The problem is that it does not process the pages. The faxstat queues show 0:0 pages for every job. This is intermittent and it will work for several days, then it gets stuck and I have to kill and restart faxq to get it going again. But I need to get it fixed right. I remember once before I had found some error saying something about not being able to convert the file to tiff or something, but even with the servertracing I've enabled now, I don't seem to find that error. What servertracing values should I have in the config file and in the hfaxd.conf (?) file to track down this problem? Here's what faxstat shows when it's in this state: root@vtcom3:/var/spool/fax/etc faxstat -sd HylaFAX scheduler on ns.vantek.net: Running Modem ttyA13 (+1-999-999-9999): Running and idle JID Pri S Owner Number Pages Dials TTS Status 456 127 D root 9999999 0:0 0:12 457 127 D root 9999999 0:0 0:12 And here's the log showing everything for the most recent attempt: Nov 1 21:49:02 vtcom3 HylaFAX[9005]: servertracing = 0x103 (line 11) Nov 1 21:49:02 vtcom3 HylaFAX[9005]: <--- 220 ns.vantek.net server (HylaFAX (tm) Version 4.0pl2) ready. Nov 1 21:49:02 vtcom3 HylaFAX[9005]: command: USER root Nov 1 21:49:02 vtcom3 HylaFAX[9005]: USER root Nov 1 21:49:02 vtcom3 HylaFAX[9005]: <--- 230 User root logged in. Nov 1 21:49:02 vtcom3 HylaFAX[9005]: command: TYPE I Nov 1 21:49:02 vtcom3 HylaFAX[9005]: TYPE I Nov 1 21:49:02 vtcom3 HylaFAX[9005]: <--- 200 Type set to Image. Nov 1 21:49:02 vtcom3 HylaFAX[9005]: command: PORT 127,0,0,1,6,176 Nov 1 21:49:02 vtcom3 HylaFAX[9005]: PORT 127.0.0.1;45062 Nov 1 21:49:02 vtcom3 HylaFAX[9005]: <--- 200 PORT command successful. Nov 1 21:49:02 vtcom3 HylaFAX[9005]: command: MODE Z Nov 1 21:49:02 vtcom3 HylaFAX[9005]: MODE Z Nov 1 21:49:02 vtcom3 HylaFAX[9005]: <--- 200 Mode set to ZIP. Nov 1 21:49:02 vtcom3 HylaFAX[9005]: command: STOT Nov 1 21:49:02 vtcom3 HylaFAX[9005]: STOT Nov 1 21:49:02 vtcom3 HylaFAX[9005]: Filesystem has BSD-style file creation semantics. Nov 1 21:49:02 vtcom3 HylaFAX[9005]: <--- 150 FILE: /tmp/doc459.ps (Opening new data connection). Nov 1 21:49:02 vtcom3 HylaFAX[9005]: <--- 226 Transfer complete (FILE: /tmp/doc459.ps). Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JNEW Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 200 New job created: jobid: 457 groupid: 457. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM FROMUSER "System Administrator" Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 FROMUSER set to "System Administrator". Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM LASTTIME 000259 Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 LASTTIME set to 000259. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM MAXDIALS 12 Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 MAXDIALS set to 12. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM MAXTRIES 3 Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 MAXTRIES set to 3. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM SCHEDPRI 127 Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 SCHEDPRI set to 127. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM DIALSTRING "9999999" Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 DIALSTRING set to "9999999". Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM NOTIFYADDR "root@ns.vantek.net" Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 NOTIFYADDR set to "root@ns.vantek.net". Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM VRES 196 Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 VRES set to 196. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM PAGEWIDTH 215 Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 PAGEWIDTH set to 215. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM PAGELENGTH 279 Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 PAGELENGTH set to 279. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM NOTIFY "none" Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 NOTIFY set to "none". Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM PAGECHOP "default" Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 PAGECHOP set to "default". Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM CHOPTHRESHOLD 3 Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 213 CHOPTHRESHOLD set to 3. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JPARM DOCUMENT /tmp/doc459.ps Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 200 Added document /tmp/doc459.ps as docq/doc459.ps.457. Nov 1 21:49:03 vtcom3 HylaFAX[9005]: command: JSUBM Nov 1 21:49:03 vtcom3 HylaFAX[9005]: <--- 200 Job 457 submitted. Any and all help is much appreciated!!!! Thanks in advance! Bruce Sedlacek Systems Administrator Vantek / VTservers