Re: flexfax: Large number of errors with Hylafax and ZyXEL Omni modem

[Robert Colquhoun <rjc@trump.net.au>]

Hi Shuvam,

Looking at the log below it is kind of obvious that Phase B is your main
problem.

Have you got a spare line you could plug your modem into, just to rule line
noise out(unless you have real bad luck and _both_ your lines are noisy)

Apart from that i imagine it would have to be some sort of configuration
error.  Are you using the standard hylafax supplied modem config files for
the Zyxel?

I would seriously consider asking your telco to have your line checked,
even if this costs money as all the phase B errors would be getting expensive.

PS unless of course your modem is really a 1996 USR Sportster that has been
rebadged and sold to you as a Zyxel ;-)

PPS Sportster owners i share your pain!!!

- Robert

At 02:55 3/04/98 +0530, Shuvam Misra wrote:
>| It's hard to make sense of the numbers below(at least for me), i've got a
>| small script "errorstats" which parses xferlog for errors grouping by type.
>| 
>| Download from http://www.trump.net.au/~rjc/hylafax/
>
>This script seems to be the same as another one that someone else just
>sent me. I'm including the output from your script. The line to note is
>the "Unspecified Transmit Phase B Error".
>
>Regards, and thanks for your patience,
>Shuvam
>===========================================================================
>Modem: modem
>Total faxes sent:                                                      6611
>
>Error                                                           No  Rate/1000
>---------------------------------------------------------------------------
---
>Busy signal detected                                            21      3.2
>Failure to train at 2400 bps or +FMINSP value; Giving up aft     9      1.4
>No response to MPS repeated 3 times; Giving up after 3 attem    60      9.1
>Unspecified Transmit Phase B error                            2445    369.8
>COMREC error in transmit Phase B/got DCN                         2      0.3
>Unable to set session parameters                                 6      0.9
>DTE to DCE data underflow                                        1      0.2
>Failure to train at 2400 bps or +FMINSP value; too many atte     1      0.2
>RSPREC error/got DCN                                            25      3.8
>                                                                 1      0.2
>Unspecified Transmit Phase D error, including +FPHCTO timeou     1      0.2
>RSPREC error/got DCN; Giving up after 3 attempts to send sam     8      1.2
>Unspecified Transmit Phase B error; too many attempts to dia    80     12.1
>No response to EOP repeated 3 times; Giving up after 3 attem     6      0.9
>Unknown problem (check modem power)                              5      0.8
>Unable to transmit page (giving up after 3 attempts); too ma     1      0.2
>No response to MPS repeated 3 times                            123     18.6
>Unable to set session parameters; Giving up after 3 attempts     1      0.2
>Communication failure during Phase B/C; Giving up after 3 at     1      0.2
>Unspecified Transmit Phase D error, including +FPHCTO timeou     4      0.6
>No response to EOP repeated 3 times                              4      0.6
>Unable to transmit page (giving up after 3 attempts); Giving   294     44.5
>Job aborted by user                                              1      0.2
>No local dialtone                                              167     25.3
>Communication failure during Phase B/C                           3      0.5
>Failure to train at 2400 bps or +FMINSP value                   43      6.5
>No carrier detected; too many attempts to dial                   9      1.4
>High resolution document is not supported by client, image r     1      0.2
>Unspecified Transmit Phase B error; Giving up after 3 attemp     1      0.2
>Document was encoded with 2DMR, but client does not support      1      0.2
>Unable to transmit page (giving up after 3 attempts)           679    102.7

>Call aborted,  from +FK or <CAN>                                 1      0.2
>No carrier detected                                           1114    168.5
>---------------------------------------------------------------------------
---
>Total                                                         5119    774.3
>
>Modem: Combined Total
>Total faxes sent:                                                      6611
>
>Error                                                           No  Rate/1000
>---------------------------------------------------------------------------
---
>Busy signal detected                                            21      3.2
>Failure to train at 2400 bps or +FMINSP value; Giving up aft     9      1.4
>No response to MPS repeated 3 times; Giving up after 3 attem    60      9.1
>Unspecified Transmit Phase B error                            2445    369.8
>COMREC error in transmit Phase B/got DCN                         2      0.3
>Unable to set session parameters                                 6      0.9
>DTE to DCE data underflow                                        1      0.2
>Failure to train at 2400 bps or +FMINSP value; too many atte     1      0.2
>RSPREC error/got DCN                                            25      3.8
>                                                                 1      0.2
>Unspecified Transmit Phase D error, including +FPHCTO timeou     1      0.2
>RSPREC error/got DCN; Giving up after 3 attempts to send sam     8      1.2
>Unspecified Transmit Phase B error; too many attempts to dia    80     12.1
>No response to EOP repeated 3 times; Giving up after 3 attem     6      0.9
>Unknown problem (check modem power)                              5      0.8
>Unable to transmit page (giving up after 3 attempts); too ma     1      0.2
>No response to MPS repeated 3 times                            123     18.6
>Unable to set session parameters; Giving up after 3 attempts     1      0.2
>Communication failure during Phase B/C; Giving up after 3 at     1      0.2
>Unspecified Transmit Phase D error, including +FPHCTO timeou     4      0.6
>No response to EOP repeated 3 times                              4      0.6
>Unable to transmit page (giving up after 3 attempts); Giving   294     44.5
>Job aborted by user                                              1      0.2
>No local dialtone                                              167     25.3
>Communication failure during Phase B/C                           3      0.5
>Failure to train at 2400 bps or +FMINSP value                   43      6.5
>No carrier detected; too many attempts to dial                   9      1.4
>High resolution document is not supported by client, image r     1      0.2
>Unspecified Transmit Phase B error; Giving up after 3 attemp     1      0.2
>Document was encoded with 2DMR, but client does not support      1      0.2
>Unable to transmit page (giving up after 3 attempts)           679    102.7
>Call aborted,  from +FK or <CAN>                                 1      0.2
>No carrier detected                                           1114    168.5
>---------------------------------------------------------------------------
---

>Total                                                         5119    774.3
>