Re: flexfax: Received faxes

["Rob Embry" <Rob.Embry@emctest.com>]

> Does anybody knows is there a way of routing received faxes.
> 
> In a large company it would be convenient to have a single person who would look
> at  queue and route each fax to the recepient !!!!!!
> 
>

This is how we are doing it:

1:  Set up etc/FaxDispatch to define known pairs of inbound fax 
identifiers and recipient e-mail addresses.
2:  Set up a default mail address pointing to the person who will 
route the faxes that can't be handled automatically.
3:  bin/faxrcvd by default will convert the fax tiff file to 
postscript and mail it as a MIME attachment.  Then your mail client 
just has to be able to open and view postscript files.
4:  I modified bin/faxrcvd to use mimencode to just package the tiff 
file directly as a MIME attachment.  The imaging program bundled 
under Windows 95 accessories will read the resulting tiff just fine.

We route the faxes by default to the front desk receptionist who then 
dispatches them.  The biggest problem we have had is resistance to 
change and learning curve.

Hope this helps.


Rob Embry
EMC Test Systems
Austin, TX