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Problems with ZyXel 1496R+ (rack modem)



Hi all,

I have a problem with a Zyxel 1496R+ Rack mounted modem...

I could compile, install and configure Hylafax fine. It recognises the
modem, can talk to etc. But when I try to send to my local fax-machine,
it dials, the fax picks up, but they don't exchange any training signals,
and hylafax gives up after a while with NO CARRIER.

I can send to the same faxmachine from an older Hylafax installation, which
uses a standalone Zyxel 1496S modem..

It seems it is either a problem with the cabling (the rackmounted Zyxels
are connected via loose wires in the back :-(, my modem
settings  or the firmware version..

Does anyone have any hints for me???

Tia
Mathias

Here is the information on my 1496R+ (rack modem):

	OK
	AT+FMDL?                                                                            
	U1496R+  V 6.14                                                                     
											    
	OK                                                                                  
	AT+FMFR?                                                                            
	ZyXEL

	OK
	AT+FREV?
	U1496R+  V 6.14   

	OK
	AT&V

	Current   Settings............

	 B0   E1   L1   M1   N7   Q0   V1   X4  
	&B1  &C1  &D2  &G0  &H3  &J0  &K4  &L0  &M0  &N0  &P0  &R0  &S0  &X0  &Y1  
	*B0  *C0  *D0  *E0  *F0  *G0  *I0  *L0  *M0  *P9  *Q2  *S0  

	S00=000   S01=000   S02=043   S03=013   S04=010   
	S05=008   S06=003   S07=045   S08=002   S09=006   
	S10=006   S11=070   S12=000   S13=000   S14=002   
	S15=002   S16=000   S17=018   S18=002   S19=000   
	S20=002   S21=146   S22=008   S23=097   S24=046   
	S25=000   S26=000   S27=156   S28=068   S29=000   
	S30=000   S31=017   S32=019   S33=255   S34=030   
	S35=034   S36=000   S37=000   S38=008   S39=000   
	S40=000   S41=000   S42=000   S43=000   S44=000   
	S45=100   S46=028   S47=064   S48=000   S49=000   
	S50=000   S51=000   S52=000   S53=000   S54=000   
	S55=000   S56=000   S57=000   S58=000   S59=000

Here are the config files:

	# cat config
	LogFacility:            daemon
	CountryCode:            65
	AreaCode:               ""
	LongDistancePrefix:     02
	InternationalPrefix:    001
	DialStringRules:        "etc/dialrules"
	ServerTracing:          11
	ContCoverPage:          continuecover.ps
	PostScriptTimeout:      300



	# cat config.cua1
	# $Id: zyxel-1496e-2.0,v 1.19 1996/06/24 02:58:44 sam Rel $
	#
	# HylaFAX Facsimile Software
	#
	# Copyright (c) 1990-1996 Sam Leffler
	# Copyright (c) 1991-1996 Silicon Graphics, Inc.
	# HylaFAX is a trademark of Silicon Graphics, Inc.
	# 
	# Permission to use, copy, modify, distribute, and sell this software and 
	# its documentation for any purpose is hereby granted without fee, provided
	# that (i) the above copyright notices and this permission notice appear in
	# all copies of the software and related documentation, and (ii) the names of
	# Sam Leffler and Silicon Graphics may not be used in any advertising or
	# publicity relating to the software without the specific, prior written
	# permission of Sam Leffler and Silicon Graphics.
	# 
	# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, 
	# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY 
	# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
	# 
	# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
	# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
	# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
	# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF 
	# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE 
	# OF THIS SOFTWARE.
	#

	#
	# Configuration for a ZyXEL-1496E or 2864 w/ Class 2.0 firmware.
	# Firmware revisions from 6.12 on should work for the 1496E; for
	# the 2864 you must have firmware rev 0.07 or later.
	#
	# This configuration file sets up the ZyXEL to run at 38.4 for
	# both sending and receiving.  RTS/CTS flow control is used on
	# the tty port--you probably shouldn't use XON/XOFF.  Note that
	# on an SGI system the getty speed is the following non-standard
	# gettydefs entry:
	#
	# dx_38400# B38400 # B38400 SANE TAB3 HUPCL #\r\n\n$HOSTNAME login: #dx_38400
	#
	#
	CountryCode:            65
	AreaCode:               ""
	FAXNumber:              +65.4767112
	LongDistancePrefix:     02
	InternationalPrefix:    001
	DialStringRules:        "etc/dialrules"
	ServerTracing:          11
	SessionTracing:         11
	RecvFileMode:           0600
	LogFileMode:            0600
	DeviceMode:             0600
	RingsBeforeAnswer:      1
	SpeakerVolume:          medium
	GettyArgs:              "-h %l dx_%s"
	LocalIdentifier:        SingNet
	TagLineFont:            etc/lutRS18.pcf
	TagLineFormat:          "From %%l|%c|Page %%p of %%t"
	NoCarrierRetrys:        3
	MaxRecvPages:           25
	#
	#
	# Modem-related stuff: should reflect modem command interface
	# and hardware connection/cabling (e.g. flow control).
	#
	ModemType:              Class2.0        # use class 2.0 interface
	ModemRate:              38400           # 38.4 works fine
	ModemFlowControl:       rtscts          # default
	#
	ModemNoFlowCmd:         AT&H0           # disable flow control
	ModemHardFlowCmd:       AT&H3           # hardware flow control
	ModemSoftFlowCmd:       AT&H4           # software flow control
	ModemSetupDTRCmd:       AT&D2           # DTR off causes modem to hang up
	ModemSetupDCDCmd:       AT&C1           # DCD tracks carrier
	#
	ModemSetupAACmd:        AT+FAA=1        # enable in current class
	#
	# Additional reset commands:
	#
	# &B1     DTE-DCE rate is fixed at DTE setting
	# &N0     Auto-negotiate highest possible DCE-DCE link rate
	# &S0     DSR always on
	# *F0     Deny remote configuration
	# S18=2   Receive at 38400
	# S38.3=1 DCD on/off sequence follows UNIX standard; also
	#         fix receiving baud rate at S18 value
	# S39=0   (avoid Class 2 compatibility hacks)
	# 
	ModemResetCmds:         AT&B1&N0&S0*F0S18=2S38.3=1S39=0
	#
	ModemDialCmd:           ATDT%s          # no '@' 'cuz then busy not recognized
	NoCarrierRetrys:        3               # retry 3 times on no carrier
	#
	ModemSetVolumeCmd:      "ATM0 ATM1L1 ATM1L3 ATM1L5 ATM1L7"
	#
	# Caller ID configuration setup.
	#
	#QualifyCID:            etc/cid         # CID access control list file
	#CIDNumber:             "CALLER NUMBER: " # pattern string for phone number info
	#CIDName:               "CALLER NAME: " # pattern string for identity info
	#
	PagerSetupCmds:         AT&K0&N15       # use V.22 at 1200 bps (PageNet)
	#
	# Rev 6.1x firmware have a bug in the ECM support so
	# explicitly disable it's use.  To re-enable its use just
	# comment out the following line.
	#
	Class2DCCQueryCmd:      "!(0,1),(0-5),(0-4),(0-2),(0,1),(0),(0),(0-7)"

and here the logs:

	# cat xferlog

	04/04/97 12:43  SEND    00000002        cua1    3       ""      mathias@thunderfax.singnet.com.sg       "+654753273"    ""      65535   0    1:12     0:00    "Job aborted by user"
	04/04/97 12:45  SEND    00000003        cua1    5       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:11     0:00    "Job aborted by user"
	04/04/97 12:52  SEND    00000004        cua1    6       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:04     0:00    "No carrier detected"
	04/04/97 12:54  SEND    00000005        cua1    6       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:04     0:00    "No carrier detected"
	04/04/97 13:00  SEND    00000006        cua1    6       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:05     0:00    "No carrier detected"
	04/04/97 13:05  SEND    00000007        cua1    6       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:04     0:00    "No carrier detected"
	04/04/97 13:17  SEND    00000008        cua1    7       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:05     0:00    "No carrier detected"
	04/04/97 13:56  SEND    00000009        cua1    7       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    0:25     0:00    "Job aborted by user"
	04/04/97 13:57  SEND    00000010        cua1    8       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:34     0:00    "No carrier detected"
	04/04/97 14:02  SEND    00000011        cua1    8       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:05     0:00    "No carrier detected"
	04/04/97 14:09  SEND    00000012        cua1    8       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:04     0:00    "No carrier detected"
	04/04/97 14:16  SEND    00000013        cua1    8       ""      mathias@thunderfax.singnet.com.sg       "+65.4753273"   ""      65535   0    1:33     0:00    "No carrier detected"


	# cat *13
	Apr 04 14:16:49.10: [ 9653]: SESSION BEGIN 00000013 654753273
	Apr 04 14:16:49.10: [ 9653]: SEND FAX: JOB 8 DEST +65.4753273 COMMID 00000013
	Apr 04 14:16:49.10: [ 9653]: DELAY 2600 ms
	Apr 04 14:16:51.71: [ 9653]: <-- [44:AT&B1&N0&S0*F0S18=2S38.3=1S39=0E0V1Q0S0=0H0\r]
	Apr 04 14:16:51.93: [ 9653]: --> [2:OK]
	Apr 04 14:16:51.93: [ 9653]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
	Apr 04 14:16:51.95: [ 9653]: --> [2:OK]
	Apr 04 14:16:51.95: [ 9653]: <-- [14:AT+FCLASS=2.0\r]
	Apr 04 14:16:52.08: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.08: [ 9653]: <-- [9:AT+FLO=2\r]
	Apr 04 14:16:52.09: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.09: [ 9653]: <-- [9:AT+FPP=0\r]
	Apr 04 14:16:52.10: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.10: [ 9653]: <-- [9:AT+FBO=0\r]
	Apr 04 14:16:52.11: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.11: [ 9653]: <-- [10:AT+FCT=30\r]
	Apr 04 14:16:52.12: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.12: [ 9653]: <-- [15:AT+FNR=1,1,1,1\r]
	Apr 04 14:16:52.13: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.13: [ 9653]: <-- [9:AT+FIE=0\r]
	Apr 04 14:16:52.14: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.14: [ 9653]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
	Apr 04 14:16:52.16: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.16: [ 9653]: <-- [7:ATM1L5\r]
	Apr 04 14:16:52.17: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.17: [ 9653]: <-- [14:AT+FCLASS=2.0\r]
	Apr 04 14:16:52.40: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.40: [ 9653]: <-- [9:AT+FLO=2\r]
	Apr 04 14:16:52.51: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.51: [ 9653]: <-- [9:AT+FPP=0\r]
	Apr 04 14:16:52.62: [ 9653]: --> [2:OK]
	Apr 04 14:16:52.62: [ 9653]: <-- [9:AT+FBO=0\r]
	Apr 04 14:17:22.62: [ 9653]: MODEM <Timeout>
	Apr 04 14:17:22.62: [ 9653]: <-- [10:AT+FCT=30\r]
	Apr 04 14:17:22.73: [ 9653]: --> [2:OK]
	Apr 04 14:17:22.73: [ 9653]: <-- [15:AT+FNR=1,1,1,1\r]
	Apr 04 14:17:22.84: [ 9653]: --> [2:OK]
	Apr 04 14:17:22.84: [ 9653]: <-- [9:AT+FIE=0\r]
	Apr 04 14:17:22.95: [ 9653]: --> [2:OK]
	Apr 04 14:17:22.95: [ 9653]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
	Apr 04 14:17:23.07: [ 9653]: --> [2:OK]
	Apr 04 14:17:23.07: [ 9653]: <-- [17:AT+FLI="SingNet"\r]
	Apr 04 14:17:23.18: [ 9653]: --> [2:OK]
	Apr 04 14:17:23.18: [ 9653]: DIAL 4753273@
	Apr 04 14:17:23.18: [ 9653]: <-- [13:ATDT4753273@\r]
	Apr 04 14:18:22.60: [ 9653]: --> [10:NO CARRIER]
	Apr 04 14:18:22.60: [ 9653]: SEND FAILED: No carrier detected
	Apr 04 14:18:22.60: [ 9653]: <-- [5:ATH0\r]
	Apr 04 14:18:22.91: [ 9653]: --> [2:OK]
	Apr 04 14:18:22.91: [ 9653]: SESSION END

My system is a 
	#  uname -a
	Linux faxserver 2.0.29 #1 Wed Feb 12 16:32:07 SGT 1997 i586

Here is the info about the working, standlone modem:

	OK
	at                                                                                  
	OK                                                                                  
	AT+FMDL?                                                                            
	U1496S  V 6.12 P                                                                    
											    
	OK
	AT+FMFR?
	ZyXEL
	OK
	AT+FREV?
	U1496S  V 6.12 P  

	OK
	AT&V

	Current   Settings............

	 B0   E1   L1   M0   N0   Q0   V1   X4  
	&B1  &C1  &D2  &G0  &H3  &J0  &K0  &L0  &M0  &N0  &P0  &R0  &S0  &X0  &Y1  
	*B0  *C0  *D0  *E0  *F0  *G0  *I0  *L0  *M0  *P9  *Q2  *S0  

	S00=000   S01=000   S02=043   S03=013   S04=010   
	S05=008   S06=003   S07=045   S08=002   S09=006   
	S10=007   S11=070   S12=000   S13=000   S14=002   
	S15=002   S16=000   S17=018   S18=002   S19=000   
	S20=011   S21=144   S22=000   S23=097   S24=032   
	S25=000   S26=000   S27=152   S28=068   S29=000   
	S30=000   S31=017   S32=019   S33=255   S34=030   
	S35=032   S36=000   S37=000   S38=008   S39=000   
	S40=000   S41=000   S42=000   S43=000   S44=000   
	S45=100   S46=028   S47=064   S48=000   S49=000   
	S50=000   S51=000   S52=000   S53=000   S54=000   
	S55=000   S56=000   S57=000   S58=000   S59=000   

	OK



Mathias Koerber	  | Tel: +65 / 471 9820    |   mathias@staff.singnet.com.sg
SingNet NOC	  | Fax: +65 / 475 3273    |            mathias@koerber.org
Q'town Tel. Exch. | PGP: Keyid: 768/25E082BD, finger mathias@singnet.com.sg
2 Stirling Rd     |      1A 8B FC D4 93 F1 9A FC BD 98 A3 1A 0E 73 01 65
S'pore 148943     | Disclaimer: I speak only for myself
* Eifersucht ist eine Leidenschaft, die mit Eifer sucht, was Leiden schafft *




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