HELP: can send but cannot receive (retrain negative)

[Kadlecsik Jozsi <kadlec@sunserv.kfki.hu>]

Hello,

Here is the configuration:

HylaFAX v4.0pl1 on Linux (Slackware 3.1.0, kernel 2.0.27) compiled 
by gcc 2.7.2 and a Smart One 2834 internal faxmodem (V1.510-V34_DP).

There is no problem with sending faxes, but we were so far *unable* to receive
any fax. Even when quality checking is disabled, HylaFAX sends back
retrain negative messages to the sender.

I have read the answer to the question 82 in the FAQ but - unfortunately -
I don't understand it.

What can be wrong here? How could we fix it?

Thank you any suggestion,
Jozsef Kadlecsik

One of the sessions:
Feb 26 14:41:39.30: [  207]: SESSION BEGIN 00000016 3613959221
Feb 26 14:41:39.30: [  207]: <-- [4:ATA\r]
Feb 26 14:41:47.82: [  207]: --> [5:+FCON]
Feb 26 14:41:47.84: [  207]: ANSWER: FAX CONNECTION
Feb 26 14:41:47.84: [  207]: RECV FAX: begin
Feb 26 14:41:49.51: [  207]: --> [29:+FTSI: "       +36 1 3959151"]
Feb 26 14:41:49.51: [  207]: REMOTE TSI "+36 1 3959151"
Feb 26 14:41:49.92: [  207]: --> [22:+FDCS: 0,3,0,2,1,0,0,0]
Feb 26 14:41:49.92: [  207]: REMOTE wants 9600 bit/s
Feb 26 14:41:49.92: [  207]: REMOTE wants page width 1728 pixels in 215 mm
Feb 26 14:41:49.92: [  207]: REMOTE wants unlimited page length 
Feb 26 14:41:49.92: [  207]: REMOTE wants 3.85 line/mm
Feb 26 14:41:49.92: [  207]: REMOTE wants 2-D MR
Feb 26 14:41:49.92: [  207]: --> [2:OK]
Feb 26 14:41:49.92: [  207]: <-- [7:AT+FDR\r]
Feb 26 14:41:51.54: [  207]: --> [5:+FCFR]
Feb 26 14:41:53.95: [  207]: --> [22:+FDCS: 0,3,0,2,1,0,0,0]
Feb 26 14:41:53.95: [  207]: REMOTE wants 9600 bit/s
Feb 26 14:41:53.95: [  207]: REMOTE wants page width 1728 pixels in 215 mm
Feb 26 14:41:53.95: [  207]: REMOTE wants unlimited page length 
Feb 26 14:41:53.95: [  207]: REMOTE wants 3.85 line/mm
Feb 26 14:41:53.95: [  207]: REMOTE wants 2-D MR
Feb 26 14:41:53.95: [  207]: --> [7:CONNECT]
Feb 26 14:41:53.95: [  207]: RECV: begin page
Feb 26 14:41:53.95: [  207]: RECV: send trigger 021
Feb 26 14:42:21.10: [  207]: RECV: 1511 bytes of data, 48 total lines
Feb 26 14:42:21.10: [  207]: --> [17:+FPTS: 2,2219,0,0]
Feb 26 14:42:25.32: [  207]: --> [7:+FET: 2]
Feb 26 14:42:25.32: [  207]: RECV recv EOP (no more pages or documents)
Feb 26 14:42:25.32: [  207]: --> [2:OK]
Feb 26 14:42:25.32: [  207]: RECV send RTN (retrain negative)
Feb 26 14:42:25.32: [  207]: <-- [7:AT+FDR\r]
Feb 26 14:42:29.23: [  207]: --> [29:+FTSI: "       +36 1 3959151"]
Feb 26 14:42:29.23: [  207]: REMOTE TSI "+36 1 3959151"
Feb 26 14:42:33.59: [  207]: --> [22:+FDCS: 0,2,0,2,1,0,0,0]
Feb 26 14:42:33.59: [  207]: REMOTE wants 7200 bit/s
Feb 26 14:42:33.59: [  207]: REMOTE wants page width 1728 pixels in 215 mm
Feb 26 14:42:33.59: [  207]: REMOTE wants unlimited page length 
Feb 26 14:42:33.59: [  207]: REMOTE wants 3.85 line/mm
Feb 26 14:42:33.59: [  207]: REMOTE wants 2-D MR
Feb 26 14:42:33.59: [  207]: --> [7:CONNECT]
Feb 26 14:42:33.59: [  207]: RECV: begin page
Feb 26 14:42:33.59: [  207]: RECV: send trigger 021
Feb 26 14:43:17.35: [  207]: RECV: 1466 bytes of data, 8 total lines
Feb 26 14:43:17.35: [  207]: --> [17:+FPTS: 2,2219,0,0]
Feb 26 14:43:21.58: [  207]: --> [7:+FET: 2]
Feb 26 14:43:21.58: [  207]: RECV recv EOP (no more pages or documents)
Feb 26 14:43:21.58: [  207]: --> [2:OK]
Feb 26 14:43:21.58: [  207]: RECV send RTN (retrain negative)
Feb 26 14:43:21.58: [  207]: <-- [7:AT+FDR\r]
Feb 26 14:43:25.49: [  207]: --> [29:+FTSI: "       +36 1 3959151"]
Feb 26 14:43:25.49: [  207]: REMOTE TSI "+36 1 3959151"
Feb 26 14:43:31.17: [  207]: --> [22:+FDCS: 0,1,0,2,1,0,0,0]
Feb 26 14:43:31.17: [  207]: REMOTE wants 4800 bit/s
Feb 26 14:43:31.17: [  207]: REMOTE wants page width 1728 pixels in 215 mm
Feb 26 14:43:31.17: [  207]: REMOTE wants unlimited page length 
Feb 26 14:43:31.17: [  207]: REMOTE wants 3.85 line/mm
Feb 26 14:43:31.17: [  207]: REMOTE wants 2-D MR
Feb 26 14:43:31.17: [  207]: --> [7:CONNECT]
Feb 26 14:43:31.17: [  207]: RECV: begin page
Feb 26 14:43:31.17: [  207]: RECV: send trigger 021
Feb 26 14:44:36.18: [  207]: RECV: 1412 bytes of data, 8 total lines
Feb 26 14:44:36.18: [  207]: --> [17:+FPTS: 2,2219,0,0]
Feb 26 14:44:40.42: [  207]: --> [7:+FET: 2]
Feb 26 14:44:40.42: [  207]: RECV recv EOP (no more pages or documents)
Feb 26 14:44:40.42: [  207]: --> [2:OK]
Feb 26 14:44:40.42: [  207]: RECV send RTN (retrain negative)
Feb 26 14:44:40.42: [  207]: <-- [7:AT+FDR\r]
Feb 26 14:44:44.33: [  207]: --> [29:+FTSI: "       +36 1 3959151"]
Feb 26 14:44:44.33: [  207]: REMOTE TSI "+36 1 3959151"
Feb 26 14:44:50.57: [  207]: --> [22:+FDCS: 0,0,0,2,1,0,0,0]
Feb 26 14:44:50.57: [  207]: REMOTE wants 2400 bit/s
Feb 26 14:44:50.57: [  207]: REMOTE wants page width 1728 pixels in 215 mm
Feb 26 14:44:50.57: [  207]: REMOTE wants unlimited page length 
Feb 26 14:44:50.57: [  207]: REMOTE wants 3.85 line/mm
Feb 26 14:44:50.57: [  207]: REMOTE wants 2-D MR
Feb 26 14:44:50.57: [  207]: --> [7:CONNECT]
Feb 26 14:44:50.57: [  207]: RECV: begin page
Feb 26 14:44:50.57: [  207]: RECV: send trigger 021
Feb 26 14:46:58.72: [  207]: RECV: 1351 bytes of data, 8 total lines
Feb 26 14:46:58.72: [  207]: --> [17:+FPTS: 2,2219,0,0]
Feb 26 14:47:02.96: [  207]: --> [7:+FET: 2]
Feb 26 14:47:02.96: [  207]: RECV recv EOP (no more pages or documents)
Feb 26 14:47:02.96: [  207]: --> [2:OK]
Feb 26 14:47:02.96: [  207]: RECV send RTN (retrain negative)
Feb 26 14:47:02.96: [  207]: <-- [7:AT+FDR\r]
Feb 26 14:47:06.30: [  207]: --> [8:+FHNG: 0]
Feb 26 14:47:06.30: [  207]: REMOTE HANGUP: Normal and proper end of connection (code 0)
Feb 26 14:47:06.30: [  207]: RECV FAX (00000016): recvq/fax00010.tif from +36 1 3959151, route to <unspecified>, 0 pages in 5:19
--
E-mail  : kadlec@sunserv.kfki.hu, kadlec@blackhole.kfki.hu
WWW-Home: http://www.kfki.hu/~kadlec
Address : KFKI Research Institute for Particle and Nuclear Physics
          P.O.B 49 Budapest, 1525 Hungary