Page width problem

[Andrew Johnson <anj@ast.cam.ac.uk>]

This isn't a repeat of the classic "1734" one folks...

I can send faxes with sendfax, tkhylafax and Windows Write via Winflex,
but not a job from Word 6.0a for Windows via Winflex (Laine's A4
version).  The fax is being rejected with "Modem does not support
document page width, max page width 2432 pixels, image width 1686
pixels" [see session log extract below].

I have converted this doc.ps file using ps2fax with the same options
which the server uses, and tiffinfo says yes it is 1686 pixels wide. 
I'm testing to a local A4 Fax machine, and according to the data in the
log it ought to accept this without any problem (where has 2432 come
from anyhow?).

Anyone got any ideas?

Oh yes, and why does faxstat always say (of the idle modem):
	Modem cua/a (+44.1223.374823): Waiting for modem to come ready

- Andrew


Sun SPARC classic, Solaris 2.5.1, HylaFax v4.0pl1, gcc 2.7.2, gs 3.53
US Robotics Sportster 14,400 Fax modem (Class 2.0) rev 044-5.1, DSP rev
11.1
DELL 333D running Windoze 4WG 3.11, Sun PC-NFS 5.0w.


Session Log, Preamble omitted:
------------------------------
Jan 17 16:09:31.73: [22287]: DIAL 4700
Jan 17 16:09:31.73: [22287]: <-- [9:ATDT4700\r]
Jan 17 16:09:46.37: [22287]: --> [4:+FCO]
Jan 17 16:09:48.71: [22287]: -->
[91:+FNF:0000119000855D10522047204F2043414D42524944474520010E010F00840086043939393980C001020100]
Jan 17 16:09:48.71: [22287]: REMOTE NSF
"0000119000855D10522047204F2043414D42524944474520010E010F00840086043939393980C001020100"
Jan 17 16:09:49.40: [22287]: --> [26:+CI:"          0223374700"]
Jan 17 16:09:49.70: [22287]: --> [20:+FIS:1,3,0,2,1,0,0,0]
Jan 17 16:09:49.70: [22287]: --> [2:OK]
Jan 17 16:09:49.71: [22287]: REMOTE best rate 9600 bit/s
Jan 17 16:09:49.71: [22287]: REMOTE max page width 1728 pixels in 215 mm
Jan 17 16:09:49.72: [22287]: REMOTE max unlimited page length
Jan 17 16:09:49.72: [22287]: REMOTE best vres 7.7 line/mm
Jan 17 16:09:49.72: [22287]: REMOTE best format 2-D MR
Jan 17 16:09:49.73: [22287]: REMOTE best 0 ms/scanline
Jan 17 16:09:49.73: [22287]: USE 9600 bit/s
Jan 17 16:09:49.73: [22287]: USE 0 ms/scanline
Jan 17 16:09:49.74: [22287]: SEND file "docq/doc10.cover;30"
Jan 17 16:09:49.75: [22287]: USE page width 1728 pixels in 215 mm
Jan 17 16:09:49.75: [22287]: USE unlimited page length
Jan 17 16:09:49.76: [22287]: USE 3.85 line/mm
Jan 17 16:09:49.76: [22287]: USE 1-D MR
Jan 17 16:09:49.77: [22287]: <-- [23:AT+FIS=0,3,0,2,0,0,0,0\r]
Jan 17 16:09:49.92: [22287]: --> [2:OK]
Jan 17 16:09:49.92: [22287]: <-- [7:AT+FDT\r]
Jan 17 16:09:50.08: [22287]: --> [20:+FCS:0,3,0,2,0,0,0,0]
Jan 17 16:09:55.84: [22287]: --> [7:CONNECT]
Jan 17 16:09:55.84: [22287]: SEND begin page
Jan 17 16:09:55.86: [22287]: <-- data [1026]
...
(Cover page data, sent Ok)
...
Jan 17 16:09:59.84: [22287]: <-- data [659]
Jan 17 16:09:59.85: [22287]: SENT 13971 bytes of data
Jan 17 16:09:59.85: [22287]: SEND 1D RTC
Jan 17 16:09:59.86: [22287]: <-- data [9]
Jan 17 16:10:01.66: [22287]: SEND end page
Jan 17 16:10:01.67: [22287]: SEND send MPS (more pages, same document)
Jan 17 16:10:01.67: [22287]: <-- data [2]
Jan 17 16:10:10.34: [22287]: --> [2:OK]
Jan 17 16:10:10.35: [22287]: SEND recv MCF (message confirmation)
Jan 17 16:10:10.36: [22287]: SEND FAX (00000022): FROM anj@roosta TO
4700 (page
1 of 2 sent in 0:21)
Jan 17 16:10:10.36: [22287]: SEND FAX (00000022): FROM anj@roosta TO
4700 (docq/doc10.cover;30 sent in 0:21)
Jan 17 16:10:10.43: [22287]: SEND file "docq/doc18.ps;30"
Jan 17 16:10:10.44: [22287]: Modem does not support document page width,
max page width 2432 pixels, image width 1686 pixels
Jan 17 16:10:10.45: [22287]: <-- [5:ATH0\r]
Jan 17 16:10:10.80: [22287]: --> [2:OK]
Jan 17 16:10:10.81: [22287]: SESSION END

-- 
   ___
 .'   `.	Andrew Johnson, Head of Electronics
/ Royal )	Royal Greenwich Observatory
\ Greenwich	Madingley Road, Cambridge, CB3 0EZ
| Observatory	Tel: +44 1223 374823   Fax: 374700
+----------	WWW: http://www.ast.cam.ac.uk/~anj