facsimile job not completed before appointed deadline

[Jim Bernard <jim.bernard@sdrc.com>]

I have a send-only HylaFAX installation on a SGI Indy using a SupraFax
288 modem. This is primarily used for sending various
notifications/confirmations to customers at the end of the day. 

The installation/configuration went smoothly, and I have not had any
problems with local, long distance, and international calls. I typically
will send 50 - 70 jobs to the fax queue at once via some batch jobs, and
the server seems to handle these with no problem. However, on a couple
of occasions, I have had to send 400 - 500 jobs at once.

When this happens, the server processes the first 20-30 jobs with no
problem, but then begins marking most of the later jobs as "blocked by
concurrent jobs". Eventually, all of these jobs time out with a log file
such as:

Your facsimile job to (www)xxx-yyyy could not be completed before the
appointed deadline.

    ---- Unsent job status ----

   Destination: (www)xxx-yyyy
         JobID: 3066
       GroupID: 3066
        Sender: zzzzzzzz
      Mailaddr: zzzzzzzzzzzzzz
Submitted From: localhost
    Page Width: 215 (mm)
   Page Length: 279 (mm)
    Resolution: 98 (lpi)
        Status: Blocked by concurrent jobs
       Dialogs: 0 (exchanges with remote device)
         Dials: 0 (consecutive failed calls to destination)
         Calls: 0 (total phone calls placed)
         Pages: 0 (pages transmitted)
      TotPages: 0 (total pages to transmit)
      Attempts: 0 (attempts to send current page)
        Dirnum: 0 (directory of next page to send)

    ---- Documents submitted for transmission ----

The question is where is this "appointed deadline" set? In the
documentation for the server config file, I have found entries for time
intervals between attempts (Job*, etc.), but nothing that specifies the
max length of time a job can spend in the queue. Looking at the time
stamps in the log files and knowing when the jobs were submitted, the
"appointed deadline" appears to be 3 hours after the job was submitted.
Using grep, I could find no parameters that were 180 (minutes in 3 hr)
or 10800 (sec's in 3 hr).

How can I lengthen the deadline or eliminate this problem?

TIA,

-- 
Jim Bernard

SDRC Operations, Inc.                   E-mail: Jim.Bernard@sdrc.com
NAO National Applications Support       Fax:    +1.513.576.2010
2000 Eastman Drive                      WWW:    http://www.sdrc.com/
Milford, Ohio 45150