Problems sending a fax

["Juergen Schneider" <kiss@gds.de>]

Hi folks.

I'm using:
Linux leon 2.0.25 #2 Thu Dec 12 17:26:44 CET 1996 i486
with Modem:
MODEM MOTOROLA 28.8/Motorola 3400 28.8 External 68356 ROM  SW REV 2
and Hylafax Version:
220 leon.gds.de server (HylaFAX (tm) Version 4.0pl1) ready.

I am sitting here now a long time not getting the problem in my head.
I get only one half running. I have no problem to receive a fax, but I
cannot send one. 

When I try to send a fax as root, I get this:

root@leon:/mnt/hd2/home/speedy > sendfax -n *16 /etc/fstab
Trying fax device '/dev/cua1'... OK.
sendfax: cannot set fax station ID.

And syslog says:

Jan  7 11:04:43 leon FaxGetty[245]: ANSWER: Can not lock modem device
Jan  7 11:04:43 leon sendfax[1159]: cannot set fax station ID: No such
file or directory
Jan  7 11:07:45 leon FaxGetty[245]: MODEM MOTOROLA 28.8/Motorola 3400
28.8 External 68356 ROM  SW REV 2

When I try to send a fax as normal user, I get this:

speedy@leon:/mnt/hd2/home/speedy > sendfax -n *16 /etc/fstab
Trying fax device '/dev/cua1'... OK.
sendfax: cannot set fax station ID

And syslog says:

Jan  7 11:07:13 leon FaxGetty[245]: ANSWER: Can not lock modem device
Jan  7 11:07:13 leon sendfax[1166]: cannot set fax station ID: No such
file or directory 
Jan  7 11:07:45 leon FaxGetty[245]: MODEM MOTOROLA 28.8/Motorola 3400 
28.8 External 68356 ROM  SW REV 2

Maybe I´m blind, but I do´nt know, what else to do. I have no
problems to login into the server:

Connected to leon.gds.de.
Escape character is '^]'.
220 leon.gds.de server (HylaFAX (tm) Version 4.0pl1) ready.
user root  
230 User root logged in.
stat
211-leon.gds.de HylaFAX server status:
    HylaFAX (tm) Version 4.0pl1
    Connected to leon.gds.de (194.77.222.23)
    Logged in as user root (uid 60002)
    "/" is the current directory
    Current job: (default)
    Time values are handled in GMT
    Idle timeout set to 900 seconds
    Using long replies
    No server down time currently scheduled
    HylaFAX scheduler reached at /FIFO (not connected)
    Server FIFO is /client/1105 (open)
    File cache: 15 lookups, 0 hits (0.0%), 1.1 avg probes
        15 entries (1.2 KB), 0 entries displaced, 0 entries flushed
    TYPE: ASCII; STRU: File; MODE: Stream; FORM: PS
    No client dataDocument was encoded with 2DMR, but client does not support this data
format connection
211 End of status

This is the LINUX-Site, but I habe Problems with the Windows-Client 
to. I´m using Winflex to send pages from Windows. From this I get him 
dialing the number, but aber connecting to the remote fax, I have 
troubel again. 

I get always two errors, one is:

Modem does not support document page width, max page width 2432
pixels, image width 1686 pixels

The other:

Document was encoded with 2DMR, but client does not support this data
format

But most the first one. I really don´t know, what it is. I look for 
it in the Manual for Motorola, but nothing to find.

The complete session log is in the Attachments.
File c00000038 describes the first error and file c00000037 the 
second. 

For Hylafax I´m a beginner, so please don´t get angry on beginner 
faults. 

Thanks. 

mvs Juergen Schneider
---------------------------------------------------------------------------
    _/  _/  _/_/_/  _/_/_/  _/_/_/ KommunikationsInformatikSystemeSchneider
   _/ _/     _/   _/      _/       Unternehmensberatung
  _/_/      _/    _/_/_/  _/_/_/   Juergen Schneider      Dipl-Ing. (FH)
 _/ _/     _/         _/      _/   Hauptstr. 43           K.-Informatik
_/   _/ _/_/_/  _/_/_/  _/_/_/     D-57644 Hattert
-----------------------------------Tel.:02662-2088        EMail:kiss@gds.de
-----------------------------------Mobil:0161-7203417
---------------------------------------------------------------------------
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Content-description: Text from file 'c00000038'

Jan 06 07:38:25.13: [ 5266]: SESSION BEGIN 00000038 49266216
Jan 06 07:38:25.14: [ 5266]: SEND FAX: JOB 2 DEST *16 COMMID 00000038
Jan 06 07:38:25.14: [ 5266]: MODEM set DTR OFF
Jan 06 07:38:25.14: [ 5266]: DELAY 2600 ms
Jan 06 07:38:27.75: [ 5266]: MODEM set DTR ON
Jan 06 07:38:27.75: [ 5266]: MODEM set baud rate: 38400 baud, input flow RTS/CTS, output flow RTS/CTS
Jan 06 07:38:27.75: [ 5266]: MODEM flush i/o
Jan 06 07:38:27.75: [ 5266]: <-- [15:ATE0V1Q0S0=0H0\r]
Jan 06 07:38:27.80: [ 5266]: --> [14:ATE0V1Q0S0=0H0]
Jan 06 07:38:27.80: [ 5266]: --> [2:OK]
Jan 06 07:38:27.80: [ 5266]: <-- [23:ATS8=2S7=60&R\Q3&D3&C1\r]
Jan 06 07:38:27.85: [ 5266]: --> [2:OK]
Jan 06 07:38:27.85: [ 5266]: <-- [12:AT+FCLASS=1\r]
Jan 06 07:38:27.86: [ 5266]: --> [2:OK]
Jan 06 07:38:27.86: [ 5266]: <-- [9:AT+FAA=0\r]
Jan 06 07:38:27.87: [ 5266]: --> [2:OK]
Jan 06 07:38:27.87: [ 5266]: <-- [7:ATL1M1\r]
Jan 06 07:38:27.88: [ 5266]: --> [2:OK]
Jan 06 07:38:27.88: [ 5266]: MODEM input buffering enabled
Jan 06 07:38:27.88: [ 5266]: <-- [12:AT+FCLASS=1\r]
Jan 06 07:38:28.00: [ 5266]: --> [2:OK]
Jan 06 07:38:28.04: [ 5266]: DIAL *16
Jan 06 07:38:28.04: [ 5266]: <-- [8:ATDT*16\r]
Jan 06 07:38:41.14: [ 5266]: --> [7:CONNECT]
Jan 06 07:38:41.15: [ 5266]: MODEM input buffering disabled
Jan 06 07:38:48.15: [ 5266]: MODEM TIMEOUT: waiting for HDLC flags
Jan 06 07:38:48.15: [ 5266]: <-- data [1]
Jan 06 07:38:48.35: [ 5266]: MODEM TIMEOUT: reading line from modem
Jan 06 07:38:48.35: [ 5266]: MODEM <Timeout>
Jan 06 07:38:48.35: [ 5266]: MODEM TIMEOUT: receiving id frame
Jan 06 07:38:48.40: [ 5266]: DELAY 200 ms
Jan 06 07:38:48.61: [ 5266]: <-- [9:AT+FRH=3\r]
Jan 06 07:38:50.54: [ 5266]: --> [7:CONNECT]
Jan 06 07:38:52.18: [ 5266]: --> HDLC<25:FF C0 02 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 A4 F3>
Jan 06 07:38:52.18: [ 5266]: --> [2:OK]
Jan 06 07:38:52.18: [ 5266]: REMOTE CSI ""
Jan 06 07:38:52.18: [ 5266]: <-- [9:AT+FRH=3\r]
Jan 06 07:38:52.20: [ 5266]: --> [7:CONNECT]
Jan 06 07:38:52.67: [ 5266]: --> HDLC<9:FF C8 01 00 76 1F 00 CB 86>
Jan 06 07:38:52.67: [ 5266]: --> [2:OK]
Jan 06 07:38:52.67: [ 5266]: REMOTE best rate 14400 bit/s
Jan 06 07:38:52.67: [ 5266]: REMOTE max page width 1728 pixels in 215 mm
Jan 06 07:38:52.67: [ 5266]: REMOTE max unlimited page length 
Jan 06 07:38:52.67: [ 5266]: REMOTE best vres 7.7 line/mm
Jan 06 07:38:52.67: [ 5266]: REMOTE best format 1-D MR
Jan 06 07:38:52.67: [ 5266]: REMOTE best 0 ms/scanline
Jan 06 07:38:52.67: [ 5266]: USE 14400 bit/s
Jan 06 07:38:52.67: [ 5266]: USE 0 ms/scanline
Jan 06 07:38:52.67: [ 5266]: SEND file "docq/doc10.ps;30"
Jan 06 07:38:52.68: [ 5266]: Modem does not support document page width, max page width 2432 pixels, image width 1686 pixels
Jan 06 07:38:52.68: [ 5266]: <-- [9:AT+FTH=3\r]
Jan 06 07:38:52.71: [ 5266]: --> [7:CONNECT]
Jan 06 07:38:52.71: [ 5266]: <-- HDLC<3:FF C8 DF>
Jan 06 07:38:52.71: [ 5266]: <-- data [3]
Jan 06 07:38:52.71: [ 5266]: <-- data [2]
Jan 06 07:38:54.11: [ 5266]: --> [2:OK]
Jan 06 07:38:54.11: [ 5266]: MODEM input buffering enabled
Jan 06 07:38:54.11: [ 5266]: <-- [5:ATH0\r]
Jan 06 07:38:54.25: [ 5266]: --> [2:OK]
Jan 06 07:38:54.25: [ 5266]: MODEM set DTR OFF
Jan 06 07:38:54.25: [ 5266]: SESSION END
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Content-description: Text from file 'c00000037'

Jan 06 07:37:26.20: [ 5259]: SESSION BEGIN 00000037 49266216
Jan 06 07:37:26.20: [ 5259]: SEND FAX: JOB 2 DEST *16 COMMID 00000037
Jan 06 07:37:26.20: [ 5259]: MODEM set DTR OFF
Jan 06 07:37:26.20: [ 5259]: DELAY 2600 ms
Jan 06 07:37:28.81: [ 5259]: MODEM set DTR ON
Jan 06 07:37:28.81: [ 5259]: MODEM set baud rate: 38400 baud, input flow RTS/CTS, output flow RTS/CTS
Jan 06 07:37:28.81: [ 5259]: MODEM flush i/o
Jan 06 07:37:28.81: [ 5259]: <-- [15:ATE0V1Q0S0=0H0\r]
Jan 06 07:37:28.86: [ 5259]: --> [14:ATE0V1Q0S0=0H0]
Jan 06 07:37:28.86: [ 5259]: --> [2:OK]
Jan 06 07:37:28.86: [ 5259]: <-- [23:ATS8=2S7=60&R\Q3&D3&C1\r]
Jan 06 07:37:28.91: [ 5259]: --> [2:OK]
Jan 06 07:37:28.91: [ 5259]: <-- [12:AT+FCLASS=1\r]
Jan 06 07:37:28.92: [ 5259]: --> [2:OK]
Jan 06 07:37:28.92: [ 5259]: <-- [9:AT+FAA=0\r]
Jan 06 07:37:28.93: [ 5259]: --> [2:OK]
Jan 06 07:37:28.93: [ 5259]: <-- [7:ATL1M1\r]
Jan 06 07:37:28.94: [ 5259]: --> [2:OK]
Jan 06 07:37:28.94: [ 5259]: MODEM input buffering enabled
Jan 06 07:37:28.96: [ 5259]: <-- [12:AT+FCLASS=1\r]
Jan 06 07:37:29.07: [ 5259]: --> [2:OK]
Jan 06 07:37:29.10: [ 5259]: DIAL *16
Jan 06 07:37:29.10: [ 5259]: <-- [8:ATDT*16\r]
Jan 06 07:38:03.69: [ 5259]: --> [7:CONNECT]
Jan 06 07:38:03.69: [ 5259]: MODEM input buffering disabled
Jan 06 07:38:10.90: [ 5259]: MODEM TIMEOUT: waiting for HDLC flags
Jan 06 07:38:10.90: [ 5259]: <-- data [1]
Jan 06 07:38:10.91: [ 5259]: --> [2:OK]
Jan 06 07:38:10.91: [ 5259]: DELAY 200 ms
Jan 06 07:38:11.12: [ 5259]: <-- [9:AT+FRH=3\r]
Jan 06 07:38:14.23: [ 5259]: --> [7:CONNECT]
Jan 06 07:38:15.87: [ 5259]: --> HDLC<25:FF C0 02 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 A4 F3>
Jan 06 07:38:15.87: [ 5259]: --> [2:OK]
Jan 06 07:38:15.87: [ 5259]: REMOTE CSI ""
Jan 06 07:38:15.87: [ 5259]: <-- [9:AT+FRH=3\r]
Jan 06 07:38:15.89: [ 5259]: --> [7:CONNECT]
Jan 06 07:38:16.36: [ 5259]: --> HDLC<9:FF C8 01 00 76 1F 00 CB 86>
Jan 06 07:38:16.36: [ 5259]: --> [2:OK]
Jan 06 07:38:16.36: [ 5259]: REMOTE best rate 14400 bit/s
Jan 06 07:38:16.36: [ 5259]: REMOTE max page width 1728 pixels in 215 mm
Jan 06 07:38:16.36: [ 5259]: REMOTE max unlimited page length 
Jan 06 07:38:16.36: [ 5259]: REMOTE best vres 7.7 line/mm
Jan 06 07:38:16.36: [ 5259]: REMOTE best format 1-D MR
Jan 06 07:38:16.36: [ 5259]: REMOTE best 0 ms/scanline
Jan 06 07:38:16.36: [ 5259]: USE 14400 bit/s
Jan 06 07:38:16.36: [ 5259]: USE 0 ms/scanline
Jan 06 07:38:16.36: [ 5259]: SEND file "docq/doc10.ps;70"
Jan 06 07:38:16.44: [ 5259]: Document was encoded with 2DMR, but client does not support this data format
Jan 06 07:38:16.44: [ 5259]: <-- [9:AT+FTH=3\r]
Jan 06 07:38:16.48: [ 5259]: --> [7:CONNECT]
Jan 06 07:38:16.48: [ 5259]: <-- HDLC<3:FF C8 DF>
Jan 06 07:38:16.48: [ 5259]: <-- data [3]
Jan 06 07:38:16.48: [ 5259]: <-- data [2]
Jan 06 07:38:17.87: [ 5259]: --> [2:OK]
Jan 06 07:38:17.87: [ 5259]: MODEM input buffering enabled
Jan 06 07:38:17.87: [ 5259]: <-- [5:ATH0\r]
Jan 06 07:38:18.01: [ 5259]: --> [2:OK]
Jan 06 07:38:18.01: [ 5259]: MODEM set DTR OFF
Jan 06 07:38:18.01: [ 5259]: SESSION END